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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Alain Díaz Vega

Alexis Alain Díaz Vega

January 22, 2026

5  out of  5
rating by Alexis Alain Díaz Vega
"Fue un excelente trato de parte de los agentes , principalmente Juan Aviles , muy amable de su parte y buscó lo que mejor se ajustaba a mis necesidades"
We responded:
"Thanks so much for the fantastic rating, Alexis! We are so glad you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Irma Tellez

January 21, 2026

5  out of  5
rating by Irma Tellez
"I've had a fantastic experience with State Farm so far. Their customer service is top-notch—quick to respond, professional, and genuinely helpful. Their rates are competitive, and I was even able to customize my coverage to fit my budget and needs. The online tools and mobile app are also incredibly user-friendly, making it easy to manage my policy and access documents. Overall, I feel confident knowing I’m covered by a company that actually cares about its customers. Highly recommend! Thank you, Juan Aviles."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Raul Hernandez

January 17, 2026

5  out of  5
rating by Raul Hernandez
"Quiero agradecer a Gabby, hizo hasta lo imposible para ayudarme y conseguirme el mejor precio posible y con la mejor cobertura posible, fue muy profesional y pude darme cuenta que sabe lo que hace, en cuanto a seguros de vehículos, casa y vida se trata... realmente una experta... la voy a recomendar con todos mis familiares y amigos.... gracias...10 de 10..."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Raul, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marco Cervantes’s Team—we are always here to help! "
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Dasmiel Paez Pacheco

January 15, 2026

5  out of  5
rating by Dasmiel Paez Pacheco
"Gabby fue increíble ayudándome a encontrar el seguro de auto perfecto. Muy profesional, paciente y siempre respondió todas mis preguntas. Hizo todo el proceso fácil y rápido. ¡La recomiendo totalmente!"
We responded:
"Thank you for the fantastic review, Dasmiel! We are always here to help with your insurance needs here in Cypress . "
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Andrew Cabrera

January 10, 2026

5  out of  5
rating by Andrew Cabrera
"Outstanding Service from Gabby! Working with Gabby has been an absolute pleasure. From the very beginning, she demonstrated professionalism, deep knowledge, and a genuine commitment to helping me find the best insurance coverage for my needs. She took the time to explain every detail clearly, answered all my questions with patience, and made the entire process smooth and stress-free. It's rare to find someone so responsive, trustworthy, and dedicated."
We responded:
"Hi Andrew, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you soon!"
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Yandi Frometa

January 5, 2026

5  out of  5
rating by Yandi Frometa
"Muy buena atención y el servicio excelente, todos muy profesionales y siempre con la mejor disposición de ayudar"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Yandi! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Marco Cervantes, agente de State Farm, en cualquier momento. ¡Muchísimas gracias por la reseña de cinco estrellas, Yandi! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Marco Cervantes, agente de State Farm, en cualquier momento. "
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Kolby Whorton

December 10, 2025

5  out of  5
rating by Kolby Whorton
"Gabby helped me update my policies — she’s seriously the best!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. "
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TERRE PIERRE

December 6, 2025

5  out of  5
rating by TERRE PIERRE
"I really appreciate Nevaeh's consistent kindness and positive attitude. She always takes the time to support my family and I whenever we have questions regarding our policies. She always goes above and beyond the call of duty. Its wonderful to know such kind people still exist. Sincerely, Terri Pierre"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Marco Cervantes’s Team! We deeply appreciate your kind words here in Cypress . Greetings TERRE, Thanks for the kind words! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!"
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bigmlouis

December 5, 2025

5  out of  5
rating by bigmlouis
"I needed help with moving my 2 cars over from my mom and Nevaeh was able to help me. Even with my crazy hours she got back with me and was able to understand my needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. "
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Matt M.

December 4, 2025

5  out of  5
rating by Matt M.
"I had an excellent experience switching my auto and home insurance. Juan Aviles made everything easy and stress-free. He was super responsive, very knowledgeable, and made the entire process smooth. He explained my coverage clearly and helped me get a better rate. I truly appreciate the great service and highly recommend working with him!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Marco Cervantes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Humberto Vicetti

December 2, 2025

5  out of  5
rating by Humberto Vicetti
"Juan Aviles was very helpful and clear with all things related to the insurance and the process."
We responded:
"Dear Humberto, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
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Amber Perez

November 24, 2025

5  out of  5
rating by Amber Perez
"Had a wonderful experience and found all my questions answered by Gabby! Would not have been helped by anyone else and will definitely come back to her!"
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Alberto Lamas

November 21, 2025

5  out of  5
rating by Alberto Lamas
"Hacido una experiencia súper exención al hacido una persona amable atenta y me ayudó en todo momento se lo recomiendo a todos su nombre es Juan Aviles"
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Alejndro Fuenmayor

November 21, 2025

5  out of  5
rating by Alejndro Fuenmayor
"Agradecido con la atención de Gabby! Muy amable, linda y agradable.."
We responded:
"Alejandro muchas gracias por tu review de 5 estrellas y desde luego tu comentario de la experiencia que tuviste con nuestra oficina de Marco Cervantes State Farm en particular con Mariela que la verdad somos muy afortunados de tener en nuestro equipo de trabajo y desde luego tener bien protegidos tus cosas personales con un seguro de renta de nuestra compañía State Farm."
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guillermo juvier torres

November 19, 2025

5  out of  5
rating by guillermo juvier torres
"Me atendió Juan muy profesional excelente atención le recomiendo su atención"
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Osmiel Sanchez

November 18, 2025

5  out of  5
rating by Osmiel Sanchez
"Juan service was great and he explain coverage"
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Marielys Lopez

November 12, 2025

5  out of  5
rating by Marielys Lopez
"Bueno lo único que le puedo decir es que cuando necesito de Gaby siempre está allí buscando lo mejor para mí"
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adham education

October 24, 2025

5  out of  5
rating by adham education
"They are better than any insurance agent I met so far. Especially Juan was very helpful. No matter how bigger the trouble is, just reach out to her. He will solve it right away. He is also very friendly"
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Mohammad Adham

October 24, 2025

5  out of  5
rating by Mohammad Adham
"They are better than any insurance agent I met so far. Especially gabby was very helpful. No matter how bigger the trouble is, just reach out to her. She will solve it right away. She is also very friendly"
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Hannah Lemire

October 21, 2025

5  out of  5
rating by Hannah Lemire
"They are very helpful, Gabby was very quick to help me and answer my questions whenever they came up!"
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lily

October 21, 2025

5  out of  5
rating by lily
"Tuve una excelente experiencia con esta agencia. Desde el primer momento fueron muy profesionales, atentos y resolvieron todas mis dudas rápidamente. Quiero agradecer especialmente a Gabby, quien fue increíblemente amable, paciente y siempre estuvo pendiente de cada detalle. Sin duda los recomiendo al 100%, ¡gracias por su excelente servicio!"
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Melanie C

October 21, 2025

5  out of  5
rating by Melanie C
"Juan Aviles was awesome to work with! He helped me get set up with my car insurance and made the whole process super easy. He explained everything clearly and found me great coverage for a good price. Really friendly and professional highly recommend reaching out to him !"
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Asif Ali Khan

October 13, 2025

5  out of  5
rating by Asif Ali Khan
"Really appreciated . Alexandra was really good and handled everything professionally"
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Saul Zetino

October 9, 2025

5  out of  5
rating by Saul Zetino
"Juan explained to me very professional on my car insurance"
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Arlyn Ordonez

October 8, 2025

5  out of  5
rating by Arlyn Ordonez
"Gaby fue muy amable y rapida para ayudarme con mi nueva poliza"